Privacy Policy
Respecting your privacy
We respect your personal information, and this Privacy Policy explains how we handle it. The policy covers Smart Finance Brokers Pty Ltd
This Policy also includes our credit reporting policy, that is, it covers additional information on how we manage your personal information collected in connection with a credit application, or a credit facility. We refer to this credit-related information below as credit information.
If you are in a country that is a member of the European Economic Area (EEA), the EU General Data Protection Regulation 2016/679 (‘GDPR’) governs the way we collect, use, hold, process and disclose your personal information. Under the GDPR, we are a data controller. We make decisions on how and why your personal information is processed.
What personal information do we collect and hold?
How do we collect your personal information?
How we use your personal information:
How we use your personal information:
We required to keep some of your information for certain periods of time under law, such as the Corporations Act, the Anti-Money Laundering & Counter-Terrorism Financing Act, and the Financial Transaction Reports Act for example.
We are required to keep your information for 7 years from the closure of accounts, or otherwise as required for our business operations or by applicable laws.
We may need to retain certain personal information after we cease providing you with products or services to enforce our terms, for fraud prevention, to identify, issue or resolve legal claims and/or for proper record keeping.
Who do we share your personal information with?
To make sure we can meet your specific needs and for the purposes described in ‘How we use your personal information’, we sometimes need to share your personal information with others. We may share your information with other organisations for any purposes for which we use your information.
How do you access your personal information?
How do you correct your personal information?
How do you make a complaint?
What additional things do we have to do to manage your complaints about credit information?
Your Rights under GDPR
If you reside in the EEA, you can also:
- Object to the processing or your personal information or ask us to delete, or restrict or stop using your personal information. There may be circumstances where we are required to, or entitled to retain or continue using your information.
- Withdraw your consent to our processing of your information. We may continue to process our information if we have another legitimate ground to do so.
- Ask us to send an electronic copy of your personal information, including to another organisation.
You can contact us if you wish to exercise these rights. See ‘Contact Us’ for more information If we refuse any request you make in relation to these right, we will write to you to explain why and how you can make a complaint about our decision.
Contact Us
We care about your privacy. Please contact us if you have any questions or comments about our privacy policies and procedures. We welcome your feedback.
You can contact us by using the details below: Smart Finance Brokers Pty Ltd
A.C.N 627 754 152
Email: info@smartfinancebrokers.com.auMail: P O Box 880, Kew, Vic 3101
Changes to this Privacy Policy
This Policy may change. We will let you know of any changes to this Policy by correspondence via post or e-mail or you ay contact us for a copy of the most up to date policy at any time.